Mair, Carolyn and Shepperd, Martin. (2012). An Empirical Study of Software Project Managers Using a Case-Based Reasoner. In: HICCS, 3-6th Jan 2012, USA.
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Abstract
BACKGROUND – whilst substantial effort has been invested in developing and evaluating knowledge-based techniques for project prediction, little is known about the interaction between them and expert users. OBJECTIVE – the aim is to explore the interaction of cognitive processes and personality of software project managers undertaking tool-supported estimation tasks such as effort and cost prediction. METHOD – we conducted personality profiling and observational studies using think-aloud protocols with five senior project managers using a case-based reasoning (CBR) tool to predict effort for real projects. RESULTS – we found pronounced differences between the participants in terms of individual differences, cognitive behaviour and estimation outcomes, although there was a general tendency for over-optimism and over-confidence. CONCLUSIONS – in order to improve task effectiveness in the workplace we need to understand the cognitive behaviour of software professionals in addition to conducting machine learning research.
Item Type: | Conference or Workshop Item (Paper) |
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Subjects: | SOCIAL SCIENCE > Psychology |
Faculties: | Faculty of Creative Industries > School of Human Sciences |
Depositing User: | Carolyn Mair |
Date Deposited: | 12 Jun 2012 19:06 |
Last Modified: | 12 Jun 2012 19:06 |
URI: | https://ssudl.solent.ac.uk/id/eprint/2108 |
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